Refund & Cancellation Policy

Indha Refund & Cancellation Policy sollra neenga eppavum, eppadi 399apps subscription illa licence cancel panni refund kekkalaam nu. Indha 399apps.com matrum engaloda authorised payment partners (including Razorpay matrum Cashfree) mulamaa panna purchase-ku ella-rum applicable. Ella payments-um Indian Rupees (INR)-la process aagum.

Cloud subscriptions

399apps cloud plans INR-la bill aagum — mudhala app-ku ₹399/month matrum oru additional app illa add-on-ku ₹99/month (annual billing request-la available). Ella vilaikaLum GST thavira, applicable aana idangalil add aagum.

• 30-day refund window. Pudhu cloud subscriptions mudhala purchase-oda mudhala 30 naal-la pro-rata basis-la refundable. 30 naal apramum, subscription fees current billing period-ku non-refundable.
• Cancellation. Neenga unga account-la irundhu illa engaluku email panni eppovum subscription cancel pannalaam. Cancel pannina, unga plan current billing period-oda mudivil active-a irukkum, apramum renew aagaadhu.
• Renewals. Recurring charges automatically renew aagum. Renewal date-ku munnadiye cancel pannina, apura period-ku charge aagaadhu. Renewal charge-a 7 naal-la cancel pannina matrum new period-la service-a zyada use pannaama irundha refund kekkalaam.

Self-hosted & enterprise licences

Self-hosted matrum enterprise deployments custom quote-la licensed. Self-host licences vaangindu 14 naal-la refundable, software-a production-la deploy pannaama irundha. Custom development, onboarding, matrum professional services — velai thodangittaa piragu non-refundable.

Non-refundable items

• Mela sonna applicable refund window-ai vida pazhaiya charges.
• Deliver pannitta piragu oru-thadavai-yana setup, migration, training, illa professional-services fees.
• Applicable taxes matrum payment-gateway charges, non-recoverable-aa irundha.
• Engaloda Terms of Service-a maraa-la suspend illa terminate aana accounts.

Refund eppadi kekpaadhu

Unga account-kku thoda address-la engaluku email pannunga, unga order illa invoice reference matrum request-oda reason kodunga. Naanga oru refund request-kku 3 business days-la badhil tharuvom. hello@399apps.com.

Refund timelines

Approve aana refunds original payment gateway (Razorpay illa Cashfree) mulamaa original payment method-la issue aagum. Approve aana piragu, refunds typically 5–7 business days-la credit aagum, aaana exact time unga bank illa card issuer-ai poathudhu.

Contact

Indha policy-la enna kelvi? Engaluku ezhuthunga. hello@399apps.com.

Indha Refund & Cancellation Policy-oda English version mattum thaan authoritative legal document. Indha Tanglish version purinjuko vasathi-ku mattum thaan.